Help Center

Frequently Asked Questions

Quick answers to common questions about Plushify. Can't find what you're looking for? Contact our support team.

General Questions

Credits & Pricing

Generation Process

Technical Questions

Account & Privacy

Still Have Questions?

Can't find what you're looking for? Check out our other resources or contact support

Contact Support Troubleshooting

Last updated: January 2025

Menu

Frequently Asked Questions

General Questions

What is Plushify?

How does Plushify work?

Who can use Plushify?

What types of images can I upload?

Credits & Pricing

What are credits and how do they work?

What credit packages are available?

Do credits expire?

What happens if my generation fails?

What is your refund policy?

Generation Process

How long does it take to generate a plushie?

What if I don't like the results?

Can I upload images with multiple people or pets?

Why does image quality matter?

Technical Questions

What's the maximum file size I can upload?

What image formats do you support?

Can I use Plushify on my phone?

Which browsers are supported?

Account & Privacy

Do I need an account to use Plushify?

What do you do with my uploaded images?

Can I delete my account?

Can I use my plushies commercially?

Still Have Questions?

Frequently Asked Questions

General Questions

What is Plushify?

How does Plushify work?

Who can use Plushify?

What types of images can I upload?

Credits & Pricing

What are credits and how do they work?

What credit packages are available?

Do credits expire?

What happens if my generation fails?

What is your refund policy?

Generation Process

How long does it take to generate a plushie?

What if I don't like the results?

Can I upload images with multiple people or pets?

Why does image quality matter?

Technical Questions

What's the maximum file size I can upload?

What image formats do you support?

Can I use Plushify on my phone?

Which browsers are supported?

Account & Privacy

Do I need an account to use Plushify?

What do you do with my uploaded images?

Can I delete my account?

Can I use my plushies commercially?

Still Have Questions?